Having a VPAT is not the same thing as being accessible

Companies that view VPATs as a “checkbox” exercise frequently confuse the two. In reality, VPATs can be chock-full of exceptions that block people who use assistive tech from getting in the front door

How I see myself / How others see me (cat looking into mirror, tiger looking back)

I try to write thoughtful, sometimes geeky articles about the esoteric and subtle nature of accessibility. But sometimes, you gotta start at the beginning

I’m sure every accessibility manager has had this type of conversation at least once in their life (and if you are luck…