Don’t just design accessible products, build accessible experiences

Use your user journeys to map out all employee and customer touchpoints and make sure they are all accessible.

Let’s break down that statement here real quick.

Design accessible products

“What the heck is offensive about that, Sheri?” you are probably saying to yourself. Followed by “Duh, isn’t that what you keep telling me to do?”

Yes but…

Designing is just one tiny piece of the product development lifecycle. It’s a crucial piece; don’t get me wrong.

You are highly …