2020 Disability / Accessibility Predictions
Eight important trends that will help you get ahead and be more inclusive with respect to disabilities in 2020
More focus on speech-driven interfaces that don’t require perfect speech
Speech interfaces (both input and output) were a huge trend this year. Just as one example, Voice Control was a new iOS 13 accessibility feature that lets you speak commands to your Apple mobile device. And many conference call companies integrated auto-captions (some more successfully than others) into their software.
Speech interfaces that don’t require perfect speech are a curb cut. The same technology that will allow you to interpret the speech of someone who has congenital hearing loss, stutters, has a lisp or has Down’s Syndrome will also allow you to better interpret accented speech. Which I hope would result in auto captions (sic) being less crappy.
Machine learning to improve automated accessibility testing
Machine learning especially with Python has finally gotten easy and cheap enough that pretty much anyone with a decent development background can learn it given the proper investment of time. And some of the 70 % of accessibility tests that can’t be executed through code analysis are amenable to being executed through pattern analysis, which is a core competency of supervised ML.
Integrating automated testing into CI/CD pipelines
Over the past two years, Continuous Integration / Continuous Delivery-Deployment usage by software development teams has increased from 42 % to over 50 %. If you are updating your code and it is immediately being pushed out, processes need to be put into place to ensure you aren’t pushing out inaccessible code replacing accessible code.
One way to assist in accomplishing this is tying your automated tests (which are going to be augmented with ML, am I right?) to checkins, and rejecting any checkins where new tests are failing.
Disability as part of UN Sustainable Development Goals #Envision2030
Several of the #Envision2030 goals include disabilities either directly or have people with disabilities as a disproportionately impacted audience. These include:
More lawsuits :(
Some organizations just don’t get an effing clue until someone with power over them MAKES them do something. I appreciate the structured negotiation approach of Lainey Feingold. I am also a JD who thinks lawsuits should be the choice of last resort. However, organizations like Domino’s and MIT are STILL fighting accessibility after four years, spending multiple times the amount of the cost to fix the accessibility issues in legal fees.
In the US, lawsuits will continue until more organizations get the message that blatant discrimination against people with disabilities is unacceptable and will cost them. Sometimes, you need to make it MORE expensive for these organizations to continue to say no than to say “OK, I’ll do it even though I don’t want to” just like they have to follow privacy and security laws.
More accessibility departments in multi-national companies shifting to Californian / European standards
US Federal accessibility laws have largely stagnated in the past five years, while laws in the EU and California laws get more protective and detailed. If you work for an organization that:
comes under the CCPA
works on websites in the EU Public Sector
works with private companies voluntarily adopting Section 508
Then chances are you will need to be in compliance with stricter laws. And who wants to keep track of different laws in different countries and states and sectors anyways? If you stick with the strictest law globally, you will always be good everywhere.
Accessibility being included in-laws not directly related to accessibility
“If the terms of a contract are inaccessible, did the person with a disability really agree to it?” is the accessibility equivalent of the Zen koan “If a tree falls in the forest and no one hears it, does it make a sound?” The CCPA specifically calls out privacy agreements having to be accessible beginning January 1. The first lawsuit has been filed claiming trespassing onto digital devices because valid consent was not obtained. It is only a matter of time until this morphs into a more concerted effort. Accessibility suits have expanded into litigation over the lack of Braille on physical gift cards.
and my parting prediction